Frequently Asked Questions

What is a hidden fence?

An underground invisible dog fencing system, also known as a hidden fence, utilizes a radio signal that runs through the buried wire to confine or restrict your dog within a designated area, such as a backyard, or to exclude it from certain areas, such as a garden, swimming pool, or patio. Furthermore, a hidden fence can establish indoor boundaries inside your home, preventing your pet from climbing onto furniture, entering a room, or approaching a kitchen counter. Hidden fences are frequently generically mislabeled as “invisible fences.” However, Invisible Fence® is a registered trademark of the Invisible Fence Company.

Outdoor hidden pet fences are created by burying a ‘boundary wire’ several inches underground around your property. This wire transmits a harmless, low-level radio signal from a transmitter installed in your house or garage while your pet wears a lightweight, waterproof receiver collar that recognizes the radio signal. When your pet approaches the buried wire, the receiver collar emits an audible or vibration warning signal. If your pet continues beyond the warning signal, the receiver collar corrects them with a mild, safe stimulation. Your pet learns to recognize their boundaries through a training program and stops at the warning signal. Despite differences in product features, all hidden pet fences function similarly (DogWatch®, Invisible Fence®, and other fence brands.)

Indoor hidden fences follow a similar process. The hidden wire runs along bookshelves, below counter edges, or across doorways to create a containment area or ‘off-limits’ space. There are also ‘wireless’ indoor units that don’t need a boundary wire. To discover your options, please contact us.

The training is a crucial aspect of the process. After your hidden fence installation, we will work alongside you to train your pet effectively. This training involves utilizing voice commands, warning signals from the receiver collar, and visual flags set up within your yard. Your pet will learn to identify and respect their containment boundaries through training. As your pet progresses, you will gradually remove the flags, every other one, every other day. If your pet disregards the warning signal and crosses into the correction zone, it will receive mild corrective stimulation from the receiver collar. This training helps to ensure that your pet will respect the warning signal, with the correctional stimulation only serving as the backup in case they “forget.”

We will happily guide you through the training process, providing detailed instructions and support. After the initial training period, your dog will attend a training session with you each day for approximately two weeks. Our team will work with you to develop a tailored training plan that meets your pet(s) ‘s specific needs.

Why, of course not! The collar’s stimulation is simply a minor inconvenience for your furry friend – it won’t “burn” or harm them in any way. Think of it as a static shock, like the one you get from shuffling across the carpet in socks. Sure, it’s not pleasant, but it won’t cause any harm.

The cost associated with DogWatch® Hidden Fence systems is generally lower than traditional fencing. Prices will vary based on the appropriate system for your needs, the number of animals, property size, cuts through sidewalks and driveways, internal garden loops, and other factors. If you want to learn more about the options available, please don’t hesitate to contact us for a complimentary consultation and estimate.

In addition to being more cost-effective than traditional fences, hidden fences offer increased flexibility and secure containment. Rather than enclosing your pet in a yard, you can use the hidden fence to keep them away from pools, gardens, and driveways. These hidden fences also prevent pets from jumping over, chewing through, or digging under any regular fence. Plus, unlike traditional fences, hidden fences do not require painting and will last longer without worrying about deterioration.

Compared with dealer-installed brands such as Invisible Fence®, DogWatch® fencing products are generally priced similarly. Retail brands may appear less expensive at first glance. Still, they often do not include installation or training, which are crucial components of a working system. Additionally, retail brands may not offer ongoing support or a reliable warranty program. Dealer-installed products also tend to be of superior quality compared to retail brands.

People often confuse the DogWatch® Hidden Fence brand with the Invisible Fence®** brand, generically referring to it as an “invisible fence.” However, DogWatch stands separate from the Invisible Fence® company.

DogWatch ranks as the best pet containment product in the industry due to its exclusive safety and convenience features. These features include:

  • DogWatch is the only hidden dog fence system that uses an FM radio frequency. All other pet containment systems use an AM radio frequency and, therefore, are more vulnerable to irrelevant radio signals. Such signals can cause false corrections, even if your pet is nowhere near the buried wire. Note: DM (digital modulation) applies to both FM and AM signals and ALL hidden fences. DM is not a separate type of signal.
  • DogWatch’s receiver collar features a unique two-year battery life, an average of eight times longer than other brands, including the Invisible Fence® brand. Long battery life keeps your pet safe longer, saves costs, and is better for the environment.
  • DogWatch’s batteries are cheaper than Invisible Fence® and other brands. You also do not need to schedule a service call to change the settings or the battery on a DogWatch receiver. You can easily do that yourself. Think of the savings!
  • All DogWatch receiver collars have an easy-to-view status light. This light lets you know if the receiver is operating correctly, what training level you are on, the current battery level, and even “tattle tales” on your pet should they challenge their boundary. All that information from one little light!
  • DogWatch receiver collars have an audible-only (or vibration-only in some collars) feature that gently familiarizes dogs with the system during training.
  • DogWatch receiver collars have an appropriate training level, no matter if your pet is very timid or highly energetic. These training levels are easy to adjust and understand, plus you can change them yourself. With DogWatch, you don’t need to schedule a service call if your pet suddenly loses respect for his boundaries and requires more “persuasion” at the line. You can easily adjust the receiver collar yourself!

**”Invisible Fence®” is Radio Systems, Inc.’s registered trademark.

GPS fencing is a very new technology, and with that comes its share of disadvantages compared to its wired fencing counterpart, which has been in existence since 1973. Sure, you can track your dog should he/she get out of the boundary, but the name of the game is containment. If conditioned properly, they shouldn’t be getting out in the first place to utilize the tracking feature, so if they are, something is wrong. Below are some points to ponder.

  • Being dependent on a satellite signal poses its disadvantages. GPS coordinates can shift up to 16 feet at any time due to weather (rain fade) and other factors such as visible line of sight being blocked by trees, buildings etc. GPS fences are not recommended for small (because of the 16-foot margin of error) or heavily wooded properties (line of sight). With a wired fence, your fence is guaranteed to be where your wire is and nowhere else. The dog collar, especially the DogWatch receiver with its FM technology, never has to guess where your dog is. There are no algorithms for the “what if” scenarios. All the collar knows is whether it is in its signal field. If it is in the signal field, the collar gives the correction, and if it isn’t, it’s asleep, saving battery life. Pretty simple.
  • GPS fences rely on a map of your property similar to a Google map satellite view, which is a 2-dimensional view. If you were to pull up a satellite view of your property location and look at the map, you would not be able to see a hill or a slope. Being 2 dimensional, it simply can’t see it. Trying to make coordinates out of steep or sloping properties is very difficult for this reason and results in a lot of trial and error to get the coordinate just right. You can see how this could be a problem for a GPS system, knowing where your dog is with certainty. 
  • Some GPS models allow you to make “safe zones,” for example, around your house area.  They do this to combat the false corrections your pup could receive due to inferior AM technology, plus the dependency upon the satellite signal itself.  If the GPS receiver is confused by an incoming signal and unsure whether to activate it, as long as it is in the “safe zone,” it will not correct the dog. Unfortunately, the GPS receiver could also get this same signal outside the safe zone and unnecessarily correct the dog for no reason. This is why DogWatch developed and patented the FM receiver model in 2000. With FM technology, false corrections have become a thing of the past, and battery life has increased substantially.      
  • GPS receiver collars are constantly working, and battery life suffers dearly. This is why most GPS fences use a rechargeable battery model instead of a more reliable battery replacement model. Depending on the quality of the signal and the dog’s activity, these collars have to be recharged daily, sometimes more depending on how hard it has to work. Keep in mind that rechargeable batteries only have so many charge cycles.  Once that number is reached, the battery can no longer charge. Not being able to replace the battery with a fresh one renders the receiver collar useless and requires the purchase of a new collar. This vastly differs from having a lifetime warrantied receiver with a 2-year life span minimum and a replaceable battery, as in our ProFence receiver.
  • Because GPS collars have so many complicated processes to handle, they are typically big and bulky to accommodate all that technology. That is one reason they are unsuitable for dogs under 20 lbs. Compare that to our R7mini, which weighs only 1.1 ounces, or the weight of an AA battery.
  • To receive all the bells and whistles (and sometimes warranties), some GPS models require you to subscribe to monthly/yearly fees to get the full features. With DogWatch, you get a full-featured, warrantied product without caveats and conditions and no subscription fees.
  • If you need help, most GPS fencing customer support options are online only. Should you have a problem setting up or training a more challenging pup, you’re at the mercy of the person on the other end of the conversation. Are they qualified enough to help? Do they care? Most support agents read from a script: “When the dog does A, tell the customer to do B.”  Throw a more complicated scenario their way, and if they don’t have a script to read, they can’t help you. Compare that to a company that has been containing dogs for 20 years, has seen your property, has met you and your pup, and really cares and can tailor a solution to your specific problem as you would experience with DogWatch. 

DogWatch® receiver collars possess distinct safety features such as FastReact®, which ensures your pet’s response to the concealed dog fence while still INSIDE the containment area. Our R7 and R9 receivers also have the unique AutoMemory® feature, which automatically adapts the training level for your dog if they “challenge” their boundary.

Our Pet Friendly™ audible-only setting allows you to train your dog through an audible “beep” tone before introducing them to the correction setting. It is also available as a vibration alert. Generally, dogs respond to the warning alert after training and do not test the boundary; therefore, no correction is necessary.

With your DogWatch transmitter, you receive a wire-break alert, which notifies you of any compromise in the boundary wire.

When installed by a certified DogWatch Dealer, your DogWatch Hidden Fence System equipment comes with a 30-day money-back guarantee and a lifetime limited equipment warranty.

All authorized DogWatch Dealers provide superior technology and products, ensuring your pet’s safety and containment. As a locally owned independent business, we are vested in keeping our customers happy.

The cost associated with DogWatch® Hidden Fence systems is generally lower than traditional fencing. Prices will vary based on the appropriate system for your needs, the number of animals, property size, cuts through sidewalks and driveways, internal garden loops, and other factors. If you are interested in learning more about the options available to you, please don’t hesitate to contact us for a complimentary consultation and estimate.

In addition to being more cost-effective than traditional fences, hidden fences offer increased flexibility and secure containment. Rather than enclosing your pet in a yard, you can use the hidden fence to keep them away from areas such as pools, gardens, and driveways. These hidden fences also prevent pets from jumping over, chewing through, or digging under any regular fence. Plus, unlike traditional fences, hidden fences do not require painting and will last longer without worrying about deterioration.

Compared with dealer-installed brands such as Invisible Fence®, DogWatch® fencing products are priced similarly. Retail brands may appear less expensive at first glance, but they often do not include installation or training, which are crucial components of a working system. Additionally, retail brands may not offer ongoing support or a reliable warranty program. Dealer-installed products also tend to be of superior quality compared to retail brands.

DogWatch® provides hidden fence models that can cover properties up to 200 acres. These outdoor systems can be installed in all types of terrain, including across streams , or even to create containment areas in lakes. With our technology, you can contain your dog in or out of almost anywhere, including interior features of your home such as couches, dining rooms, and countertops. Contact us to request a free consultation and estimate.

Proper installation of wire fencing can be impacted by various terrain factors, including rocks and roots. We use high-quality wire with a double protective jacket (45mm). Most fences are typically installed within a range of 2 to 6 inches. Using quality wire could also allow for a top lay job (unburied) without worry about the wire degrading over time, but every attempt is made to bury the wire, even in wooded areas. See below for an example of a typical wire installation.

Our hidden pet fencing can simultaneously protect an unlimited number of dogs or cats.

Both our Outdoor Hidden Fences and Indoor Boundaries products are highly effective for cats. We have successfully trained all kinds of animals on the DogWatch system, including pigs, goats, and more.

If the initial training was conducted correctly, this occurrence would be infrequent. If your dog does escape, ensure that the collar is fastened securely and examine the status light to verify the receiver battery is functioning correctly. You may need to increase the signal range on the transmitter to keep the dog further from the boundary wire or raise the correction level on the receiver collar. It is possible that recent landscaping work caused damage to the underground wire. We are available to provide assistance and address any concerns you may have. Please don’t hesitate to get in touch with us by clicking here.

Hidden fence systems are designed for your dog’s safety and to keep your dog at home out of trouble. Unfortunately, they will not keep other dogs or animals out.  The only way to keep outside animals out is if they were also wearing a compatible receiver collar.  This is why it is never advised to leave your pet alone outside in their hidden fence without supervision.

Our hidden fence systems work with dogs of all breeds, ages, and sizes. The only dogs for which a fence such as this is not recommended are dogs with a history of aggressive behavior. With pets displaying this highly aggressive behavior, no containment method is recommended or safe.

After meeting with you and your furry friend, we will thoroughly evaluate the best time to begin training. Every dog is unique and matures at its own pace, even with the same breed. However, as a general guideline, we suggest beginning training at around four months of age.

We have you covered!  Your price includes a DogWatch® PowerPak®. This auxiliary power supply provides hours of power to your electronic fence until your household electrical service can be restored.

All DogWatch Hidden Fences include both an internal lightning surge protector in the transmitter as well as an external surge protector. This is standard with all DogWatch Hidden Fences.

We offer a lifetime limited equipment warranty on our outdoor systems installed by an authorized Dealer. There is also a limited 30-day money-back guarantee if you are unsatisfied with the system.

You may easily transfer your DogWatch system to a new residence. Although installation of new wiring may be required, we can utilize your existing equipment to establish your new invisible fence.

Since 1990, DogWatch Inc. has been dedicated to providing pets with ultimate freedom. We are a privately owned company that places customer satisfaction at the forefront of our values. Our expert engineers are continuously researching and developing innovative ways to create the safest for your pet and the most user-friendly pet containment products for your home. Our products are designed, fully assembled, and thoroughly tested at our Massachusetts-based facility, committed to crafting only the best in the industry. If you have any questions or concerns, please don’t hesitate to let us know.

Features

5 Adjustable Settings

The 5 adjustable settings include a vibration setting, 3 stimulation settings and a Progressive setting that begins with Vibration and gradually progresses from Low to High if the dog continues to pull.

Progressive Levels

When the dog pulls, the level of the vibration or stimulation (for that setting) gradually increases. When the dog stops pulling, the SideWalker resets to the lowest level for that setting.

Long-lasting Battery

The long-lasting, easy-to-recharge battery typically stays charged for several days.

Low battery indicator

Lets you know when it is time to recharge.

Lightweight, waterproof

Because dogs will be dogs.